Thursday, January 04, 2007

Agilis Technologies IVR Store Locator System

Frankly speaking, who likes to call a company only to be greeted by a robot? Well, if you are a Malaysian, and you want to check on why your internet connection's so screwed up will most probably know what i'm talking about. The very first thing you hear is the system telling you if you are having problem connecting to the internet to please go check your bill first. How annoying can that be.

Talking about IVR (Interactive Voice Response), Agilis Technologies, Inc newly revamped store locator IVR system fields telephone calls for companies that require complex call routing. If you are running a huge business, you can route calls based on complex business rules related to your regional offices and territories and the entire system is maintainable through a secure online interface. Do check them out for more information.

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