Wednesday, January 11, 2006

Still no connection... *sulk*

Posting via handphone.

It's way past 48hrs since i reported my dilemma to TmNut's Helpline. I called again at 3pm justnow and was greeted by a malay girl who assured me that my plight will be looked into as soon as possible peppered with lots of "i understand" and "nevermind" on almost every sentence.

My guess is that they must be getting lots of flak from disgruntled customers facing technical problems like i am now. But, listening to her endless "i understand"s and "nevermind"s makes me even more angry than assured that i flakked her a lil also. To which she apologised profusely with lots of the same.... haih.

So there you see, this is TmNut's Corporate Training. They really do understand why you are disgruntled and angry. Oh... nevermind...

17 comments:

New Journey said...

I knew they are having their annual maintenance now, because I got this message from them: "TM Net Sdn Bhd would like to inform that it would be performing a maintenance exercise on its streamyx system from 2.00 a.m to 6.00 a.m. between 4th until 14th January 2006."

But I can still connect with the streamyx, and you seem a bit unlucky, their service is real suck!!!! The last time I called, they came to fix a week later.

falling~bubbles said...

Last time, after much calling, I just sent a complaint email to them, quite a harsh one. And the technician came the next day. Hee..

patrickteoh said...

Hi Samm. Sorry about your streamyx. I had the same problem couple of weeks ago. The deal with the Streamyx service people is that they take 24 to 48 working hours to attend to your problem. In plain English that translates to 3 to 6 working days. Just sounds better when they tell you, "Between 24 to 48 working hours." They always say the word 'working' softer:-) So that you will be thinking, "Oh! 24 hours ah? Not bad leh." And thank them some more. Hahahahahaha..

L B said...

I understand your frustration so well.. All I can say is, hold on to your hair! And don't curse so loud! And don't kick the computer! And throw a Turkey BBQ. My best hopes for a really speedy recovery!

5xmom.com said...

Hang in there, hang in there, hang in there, hang in.......I do understand.

Wingz said...

tummy big big dont so angry ler not good for baby wan :P I understand ... nevermind lol

Cocka Doodle said...

It's ok.....we are patiently awaiting your return.

King's wife said...

first LB, now you....hang in there,ok? Hope they crack the 'nut' soon!!

Jeremy C said...

ya lor, I agree with wingz - don't get agitated, k? just hang in there!

ZMM said...

Hope you come back on line soon.. Worse case, go to internet cafe and kao-tim loh. :P (like giving you an option on where to have sex)

Samm said...

new journey - wah, today 12th only leh, have to wait till after 14th sommore, die.......

falling bubbles - i just hope they'll get it fixed pronto

patrickteoh - yeah hor.... 3 - 6 days, knn TmNut

lb - at least i get to cuss here... haih. If not, i go to kopitiam.

5xmom - nevermind, i understand also...

wingz - eh, no tummy yet leh, can still wear those butt-cracking showing low-waisted jeans this cny, nyek, nyek

cocka doodle - tenkiu * wipe tear off face*

king's wife - i'll provide the Nut cracker when the stewpid technician comes by, but dunno when hoh

jeremy c - hanging already....

Samm said...

zara's mama - internet cafe in my area not cun one, dun have cute looking boys for me to ogle at.......

MahaguruSia said...

What ever the reasons these TMnutters are giving, there are not good enough because there shouldn't be any in the first place!!

Samm, I am gonna add kerosene to your fire so to speak. No need to look far away as we just have to look at our nearest neighbour and bench mark what they got and what we are been fed!! #$%^ Monopoly is a board game not a frying pan!!

clit HERE

Nine3 Nine3 said...

Relex Samn..we miss u and u no need angry la..take care tummy la

Helen said...

Sorry to hear that.... Never mind lar.. you just type down all your rantings and inspirations...so, when the line is fixed, you can post sekali and hentam all of us gau gau with 50+ postings!! LOL

Anonymous said...

adoi...kesian nyer...i know how it feels like to b cut of from the world. you poor thing! :(

Lin Peh said...

wei...still no konek-syen ah ?